Frequently Asked Questions

Can I book an appointment online?

You can book an appointment with our available stylists here. Please keep in mind that only part of our team accepts online booking so if you do not see your preferred stylist, contact the salon or your stylist personally. You can find their contact information on their bio page which can be accessed from the home page. 

Do you accept walk-ins?

We do; however, please note that our stylists are very busy and a lot of them are booked at least a few weeks out at any point in time. Because of this, we’d appreciate if you reached out to check our availability for the day, prior to you stopping by. 

What if I need to cancel my appointment? 

We require at least 24 hours’ notice before your appointment if you need to cancel. If you fail to provide a minimum of 24 hours’ notice or do not show up for your appointment, we reserve the right to charge a cancellation fee of 50% of the scheduled service cost. Please visit our Salon Policies page for more information.

What payment methods do you take?

We accept: Visa and MasterCard, Discover, American Express, Debit cards, Cash, and Checks.

Where do I park?

While we do have free on-site parking, it is limited. If you find that our lot is full, you can park in the lot directly next to us at the John Rex Endowment Center or on Mimosa St in the public parking spaces by the Mordecai House.

Is your salon wheelchair accessible?

Yes! While we have stairs to both of our entrances, we have a ramp made for wheelchair use which can easily be placed over the stairs upon your arrival! 

What products can I buy to use at home?

We are a proud carrier of the following hair care brands: 

Virtue Labs • Kevin Murphy • It’s A 10 • Caviar by Alterna • Kenra Professional • Schwarzkopf • Pulp Riot • Goldwell • Keratin Complex • Awapuhi by Paul Mitchell • Malibu • Maria Nila 

Do you offer gift cards?

We do! Stop by the salon to purchase one.

Can I buy products from you online?

We do not sell any products online as of right now. Stop in to get what you need!